Administrative and Billing Team

Heather is our amazing and hard working Administrative and Compliance Coordinator. She is certified as a Mental Health Administrative Professional. She is a busy mama of 2 boys and longtime local to Berks and Montgomery County. Heather is also an Angel Mama and passionate about breaking the silence regarding infant loss. When she is not working, she is probably sitting by the pool or watching one of her boys play sports. Click on Heathers picture to learn more about what she offers here at Everlasting.

Cloe attended Montgomery County Community College where she obtained her Associates Degree in Health Care Management with a concentration in Medical Billing and Coding. Cloe started her own mental health journey 4 years ago and is a huge advocate for having your voice be heard no matter how big or small. She is a proud cat mama who loves to read and take nature walks in her free time.

Heather H is our Billing Specialist and brings over 25 years of experience in the mental health field. She joined Everlasting Wellness because of her deep commitment to ensuring all women feel heard, validated, and empowered throughout their care journey. Heather plays a vital role in supporting our clients with compassion, integrity, and attention to detail.

Kyle is a dedicated Client Care Coordinator who believes that every individual deserves to feel heard, supported, and valued from their very first interaction. With a strong commitment to providing exceptional client care, she approaches each conversation with patience, empathy, and a genuine desire to help people navigate their healthcare journey with confidence and ease. She understands that reaching out for support can take courage, and she strives to make every interaction feel welcoming, reassuring, and meaningful, helping clients feel comfortable, respected, and cared for every step of the way. When she is away from her desk, Kyle's greatest joy is spending time with her two young children and making cherished memories with her family in the Philippines. Being a mother has taught her patience, resilience, and the importance of showing kindness in everyday moments. She also supports a small cat rescue effort that provides food, care, and temporary shelter for abandoned cats while they await loving homes.

Jenna Ragsdale is a down-to-earth, enthusiastic, and empathetic Client Care Coordinator dedicated to helping every client feel welcomed, supported, and heard. With a bachelor’s degree in Professional Writing and a minor in Literature, she uses her strong communication skills to ensure each client receives the individualized care and attention they deserve. Jenna has worked in the mental health field for the past two years, a role she finds both rewarding and deeply fulfilling. She believes mental health is just as important as physical health, if not more so, and is especially passionate about supporting women whose own needs and well-being have too often taken a back seat to caring for others. She believes everyone deserves the opportunity to reconnect with themselves and prioritize their own healing. It’s time to find you again. Outside of work, Jenna is the author of two published poetry books. She enjoys spending time with family and friends, attending music festivals, and hiking.

Cath is an enthusiastic Filipino virtual assistant who is passionate about supporting Everlasting behind the scenes so our clinical team can focus more on delivering quality client care. She is driven, adaptable, and committed to excellence. She brings strong administrative skills to every task she handles which is combined with a warm, client-centered approach in all interactions, consistently going the extra mile to ensure smooth operations and exceptional support. Outside of work, Cath enjoys swimming and playing badminton to stay active and energized. She is also a proud fur mom to three adorable fur babies who keep her life fun and full of love!

Nicole is a highly dependable virtual assistant who is passionate about helping Everlasting stay organized and focused on client care. She takes pride in creating efficient systems and ensuring day-to-day administrative operations run seamlessly. With a steady and proactive approach, Nicole works diligently to provide consistent, reliable support to both our clients and our team. Outside of work, Nicole values a balance of fresh air and cozy downtime. While she enjoys spending time outdoors, she has recently embraced the simple joy of staying in. You might find her unwinding at a favorite café, experimenting with new recipes, or keeping up with sports. Whether professionally or personally, Nicole is known for being someone others can count on.

Jamie is currently pursuing a career in Medical Billing and Coding at Berks Technical Institute and is excited to begin her journey with Everlasting Wellness. She is passionate about being part of a team that empowers women and provides compassionate care through every stage of life. As a mother to a child with autism, her experiences have deepened her appreciation for compassionate, patient-centered care and the importance of making every individual feel seen, supported, and respected.

Shyla is our talented and empowering Practice Manager. She has her Bachelor’s Degree in Hospitality Management (thanks to her love of travel and good food!). Shyla’s passion is helping Women to be seen, heard, and feel supported in their decision to create time for themselves to get the help they need. That is not always an easy task. Girl Power. Her hope is that we can support our children and give them the tools they need to overcome all challenges and be the positive change the world needs.

Kristal is a dedicated and dependable Executive Assistant to our COO, Clinical Director, and Practice Manager. She values organization, efficiency, and continuous growth. She approaches every task with professionalism, attention to detail, and a positive attitude, always striving to deliver quality work and build strong working relationships. She enjoys learning new skills, adapting to different challenges, and finding ways to make a meaningful contribution to Everlasting. Outside of work, she enjoys spending her free time exploring shopping malls, especially when it means enjoying her favorite yakiniku. She also loves unwinding at home with a good Netflix series after a productive day. A passionate animal lover, she finds happiness in spending time with her dogs and cats, whose companionship brings both comfort and joy. These moments of downtime are exactly what keep her refreshed, motivated, and ready to give her absolute best to the team.

Consolata is the Executive Assistant to our CEO and Founder. She is an adaptable operations professional with a strong background in executive support, project operations, workflow management, and technical coordination. She thrives on bringing structure to complexity, managing demanding schedules, streamlining processes, and ensuring every detail is executed seamlessly. Consolata enjoys creating systems that help leaders and teams stay focused on what matters most. As a young mother, Consolata understands the joys and challenges of embracing a new identity while continuing to grow professionally. She is learning to balance motherhood with her love for cycling, reading, and spending time outdoors, believing that caring for her own passions helps her show up as a more present and intentional mother. She believes every new title and chapter in life is both exciting and intimidating, and that having the right mental and emotional support empowers people to navigate change with confidence and thrive.